Privacy protection

Policy protection

1 DATA PROTECTION 1.1 PRIVACY POLICY To protect your privacy, Bauwssen is committed to ensuring the highest level of protection of your personal data. As part of its activities, we provide our Clients an e-commerce service accessible from the website www.bauwssen.fr , also available on smartphones and tablets. To deliver its service, Bauwssen collects personal data about individuals. The collection of data is done on the website of Bauwssen or upon receipt of order. The purpose of this article is to provide you with complete information about the use made by Bauwssen of the personal data of its Clients. Bauwssen, as Data Controller, undertakes to comply with the provisions of French and European Regulation on the protection of personal data. In the forms of collection of personal data on the site or in paper format, the Client is notably informed of the mandatory nature or not of the collection of data. In the event of failure to provide a mandatory data field, Bauwssen will not be able to perform its services. 1.2 LEGAL BASIS FOR TREATMENTS Bauwssen collects and records personal data of its customers to carry out the following treatments: - Client account, shopping cart and order management; - Management of payment and credit transactions - Management of delivery operations; - Customer relationship management (phone / chat / email), follow-up of after-sales orders, product returns and refunds; - Fight against fraud during the payment of the order and management of unpaid invoices after order; - Sending offers by email or any other support The processing is carried out within the framework of the execution of the contract and the management of the order. For processing operations requiring consent, the data subject may withdraw consent by making a request to the following address: xxxx 1.3 USER RIGHTS In accordance with the regulations applicable to personal data, users have the following rights: -They can update or delete their data by logging into their account and configuring the account settings; -They can delete their account by writing to the following email address: [email protected]. Please note that information shared with other users, such as reviews, may remain publicly visible on the Site, even after their account has been deleted; -They may exercise their right of access to the personal data concerning them by writing to the following e-mail address: [email protected] . In this case, before implementing this right, the Site may request proof of the user's identity in order to verify its accuracy; - if the personal data held by the Site is inaccurate, they may request that the information be updated, by writing to the following e-mail address: [email protected] ; - Users may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following e-mail address: [email protected] . In the event of no response or an unsatisfactory response, the data subject may refer the matter to the supervisory authority in France, the CNIL: https://www.cnil.fr/ 1.4 DATA TRANSMISSION OUTSIDE You are hereby informed that personal data concerning you may be transmitted for the purposes set out above to companies located in countries outside the European Union and which do not have an adequate level of protection regarding privacy.  Prior to the transfer outside the European Union, and in accordance with the regulations in force, BAUWSSEN implements all the procedures required to obtain the guarantees necessary to secure such transfers. Transfers outside the European Union may be carried out in particular within the framework of the following activities: Realization of logistics operations (protection by standard contractual clauses) 1.5 CONSERVATION OF DATA BAUWSSEN has established specific rules regarding the retention period of Users' personal data. To calculate the most relevant shelf life, BAUWSSEN distinguishes: ▪ Prospective people who have never made a purchase from BAUWSSEN ▪ The so-called "customers" having made at least 1 purchase A separate shelf life will be applied to prospects and customers. The retention period for prospects is a maximum of 3 years from the creation of the account. The retention period for customer data is that of the commercial relationship plus the legal requirements and a maximum of 3 additional years for commercial prospecting purposes. 1.6 SECURING YOUR DATA As a data controller, BAUWSSEN takes all the necessary precautions to preserve the security and confidentiality of the data, and to prevent them from being distorted, damaged or unauthorized third parties having access to them. 1.7 FIGHT AGAINST FRAUD ON THE INTERNET In order to secure payments and deliveries and ensure optimal quality of service, the personal data collected on the site is also processed by BAUWSSEN to determine the level of fraud risk associated with each order and, if necessary, to help modulate the conditions of execution thereof. 1.8 DATA ON MINORS UNDER 16 In accordance with the general conditions of sale, it is necessary to be 18 years old to create an account on our website and make purchases. 2 - COOKIES, TAGS AND TRACKERS When using our Service, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.), may be recorded in "Cookies" files placed on your device, subject to the choices that you would have expressed about Cookies and that you can change at any time. 2.1. WHAT IS A COOKIE? The term "cookie" encompasses several technologies that make it possible to perform navigation tracking or behavioral analysis of the user. These technologies are multiple and constantly evolving. There are, in particular, cookies, tag, pixel, Javascript code. The cookie is a small text file saved by the browser of your computer, tablet or smartphone and which allows to keep user data to facilitate navigation and allow certain features. There are two types of cookies: ▪ The first party cookies, deposited by BAUWSSEN for the purposes of navigation and operation of the site; ▪ Third party cookies deposited by third-party partner companies to identify your interests and send you personalized offers. These third-party cookies are directly managed by the companies that publish them and must also comply with the data protection regulations. Currently no third party cookies are placed on our site 2.2. WHAT ARE THE REASONS FOR COOKIES, TAGS AND TRACKERS? The Cookies that BAUWSSEN emits on the site allow us: ▪ To establish statistics and volumes of use and use of the various elements making up our services. As such, we use cookies to measure audience. ▪ To adapt the presentation of our site according to the terminal used; ▪ To memorize information relating to a form that you have filled in on our site (registration or access to your account, service subscribed, contents of a shopping cart, etc.); ▪ To allow you to access reserved and personal areas of our site, such as your account, through identifiers; ▪ Implement security measures, for example when you are asked to log back in your account after a certain amount of time; 2.3. HOW TO MANAGE THE USE OF COOKIES, TAGS AND TRACKERS? In accordance with regulation, we collect your prior consent to the deposit ok cookies. You can make the choice at any time to express and modify your wishes in terms of cookies, by the means described below. 2.3.1 SETTING UP YOUR BROWSER You can configure your browser so that cookies are saved on your device or, conversely, they are rejected, either systematically or according to their issuer. You can also configure your browser so that the acceptance or the refusal of cookies are suggested to you punctually, before a cookie is likely to be registered on your terminal. You can exercise your choices, depending on which browser you use For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your wishes for cookies. For Internet Explorer ™: https://support.microsoft.com/help/17442, For Safari ™: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html, For Chrome ™: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en For Firefox ™: http://support.mozilla.org/en/kb/Activate%20and%20d%C3%A9sactiver%20les%20cookies, For Opera ™: https://help.opera.com/en/latest/web-preferences/#cookies 2.3.2. SETTING UP THE OPERATING SYSTEM OF YOUR SMARTPHONE You have the possibility to control the deposit of cookies on your smartphone in the settings of the operating system. On iOS: https://support.apple.com/en-us/HT201265 On Android: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Android 2.3.3. OPPOSITION LIST TO MANAGE THE DEPOSIT OF COOKIES You also have the possibility to oppose the deposit of cookies by accessing the website https://www.youronlinechoices.com/fr/controler-ses-cookies/. To find out more about your rights, visit the website of your supervisory authority: ▪ In France, the CNIL: https://www.cnil.fr/ ▪ In the United Kingdom, the ICO: https://ico.org.uk/ ▪ In Spain, the AEPD: http://www.agpd.es/portalwebAGPD/index-idfr-idphp.php ▪ In Portugal, the CNPD: https://www.cnpd.pt/index.asp ▪ In Belgium, the CPVP: https://www.privacycommission.be/fr ▪ In Switzerland, FDPIC: https://www.edoeb.admin.ch/edoeb/de/home.html 3 - EVOLUTION/MODIFICATION OF THE POLICY The Site reserves the right to make changes to this policy at any time. If a change is made, Bauwssen undertakes to publish the new version on its website. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the possibility to delete his account